Pusat Pengembangan Karir Universitas Padjadjaran

Sistem Pengelolaan Pusat Karir & Alumni
Friday, 26 Apr 2024
Customer Success Specialist - Global Team (English Speaker)

,
Industri :
Posisi yang dibuka: 0
Total seluruh posisi: 9
Posted : 25 October 2021 08:00 WIBtutup
Kategori Posisi : Teknologi Informatika
0Pelamar
Niagahoster, a part of Hostinger, is a tech company based in Indonesia that provides web-hosting services. A Customer Success Specialist is the frontline of the business: their purpose is to solve web-hosting-related problems while bringing long-term value to the Customer. Are you ready for the next big challenge in your career? For more information about this role click this link FAQ about this role..
  • Strong English communication skills (C1 or higher)/TOEFL ITP (550)/IELTS (6,5)
Jenjang : Minimal Diploma
Prodi : Semua Prodi

  • Proven ambition and focus to develop your knowledge in IT - previous IT customer service experience is preferred.

  • Min. Diploma in any field (IT field is a plus).

  • Well-developed interpersonal skills: customer-focused, communicative, confident, collaborative.

  • Availability to work a flexible schedule (full-time only, morning/day/night shifts).

  • Having knowledge in the domain, hosting, blog, and website will be preferred.

Level Masuk : Entry Level
Penempatan : Remote
Tipe Kerja : Penuh Waktu / Full Time
Gaji : Rp 5.375.000,00
Job deskipsi :

  • Communicate with Customers via live chat and email.

  • Assist Customers with exact guidance and resolutions.

  • Going the extra mile for each Customer is part of the job.

  • Focus on the Customer’s success by offering additional services, tools, and products.

  • Response and check abuse of service (spam/phishing).

  • Constantly grow - learn about IT every day to become a web hosting expert.

What we offer:

  • An 8-week training course in technology, product, and communication knowledge.

  • Full remote working opportunities - everyone from Indonesia is welcome.

  • Individual monthly unlimited bonuses right after finishing training.

  • A supportive global team who are eager to share their knowledge and spend time with you.

  • Continuous personal development: books, workshops, individual mentorship.

  • Extraordinary team buildings, birthday presents, company events, and more!

Tutup
Link
Ditulis Oleh Dilihat 1403 kali
Artikel Terbaru
1713663493_poster_rekrutmen_-_id_cfo_graduate_program_registration_(2).png
grab campus talk
1711595307_whatsapp_image_2024-03-28_at_9.49.03_am_(1).jpeg
Tips Lolos TDK dan akhlak BUMN, serta 45 contoh soal
1711595015_whatsapp_image_2024-03-28_at_9.49.03_am.jpeg
Rekrutmen bersama BUMN
Selengkapnya