perusahaan peserta

Niagahoster

Kabupaten Bantul Komputer/TI

9

Lowongan

Niagahoster is passionate to help million people build online success by providing stable, fast and easy web hosting services. Niagahoster offers convenient web hosting solutions, promising quality uptime and top-notch performance. Our Customer Success Agents are ready to assist users 24/7 via live chat, email, and phone calls. We accommodate every online need possible, from building a simple blog, company profile, and even full- fledged e-commerce websites. Vision: Everyone in Indonesia owns a profitable and beneficial website for their online needs. Mission: Enable millions of people in Indonesia to unlock the power of the internet by giving them the tools to learn, create and grow.

Lowongan dibuka

Customer Success Specialist - Local Team

0 Pelamar Tutup
Tanggal Buka : 25 Oct 2021 08:00 WIB
Tanggal Tutup : 24 Nov 2021 17:00 WIB
Fungsi Pekerjaan : Teknologi Informatika
Tingkat Senioritas : Entry Level
Jenis Pekerjaan : fulltime
Remote
  • Communicate with Customers via live chat and email.

  • Assist Customers with exact guidance and resolutions.

  • Going the extra mile for each Customer is part of the job.

  • Focus on the Customer’s success by offering additional services, tools, and products.

  • Response and check abuse of service (spam/phishing).

  • Constantly grow - learn about IT every day to become a web hosting expert.

Persyaratan Pekerjaan
  • Strong English communication skills (B2 or higher)/TOEFL ITP (500)/IELTS (6,0)
  • Proven ambition and focus to develop your knowledge in IT - previous IT customer service experience is preferred.
  • Min. Diploma in any field (IT field is a plus).

  • Well-developed interpersonal skills: customer-focused, communicative, confident, collaborative.

  • Availability to work a flexible schedule (full-time only, morning/day/night shifts).

  • Having knowledge in the domain, hosting, blog, and website will be preferred.

Syarat Khusus :
Diploma
Semua Prodi
0

What we offer:

  • Equal opportunity employer - regardless of your status, you are eligible for the position and its benefits.
  • An 8-week training course in technology, product, and communication knowledge.
  • Individual monthly unlimited bonuses right after finishing training.
  • Full remote working opportunities - everyone from Indonesia is welcome.
  • A supportive global team who are eager to share their knowledge and spend time with you.
  • Continuous personal development: books, workshops, individual mentorship.
  • Extraordinary team buildings, birthday presents, company events, and more!